All you need to know.

Blyth Festival Tickets Policies and FAQs

By purchasing a ticket, you are agreeing to the terms of service and policies of the Blyth Festival, as described below.

BOOKING TICKETS

Tickets can be mailed directly to you or held at the Box Office. Please allow sufficient time before the performance to collect / pick-up your tickets before the show starts.

All Will Call tickets are printed on the day of the performance and are available for you to pick-up as follows:

  • Tickets for afternoon performances at Memorial Hall are held at the Box Office in the main Memorial Hall building at 431 Queen St.
  • Tickets for each evening performance on the Harvest Stage are held at the Check In Booths ready for collection starting one hour before performance. The booths are at the Arena Parking lot at 377 Gypsy Lane.

If you do choose to have your tickets mailed and you misplace them, please call the Box Office: 1-877-862-5984. The Box Office will re-print your tickets and hold them at Will Call either at Memorial Hall or at the Check-In booths for the Harvest Stage.

The nature of Blyth Festival summer programming is primarily for mature audiences. Please ask for further information at the Box Office when choosing to bring young children.

Babes in arms will not be admitted into a performance at the Harvest Stage or Memorial Hall during the summer season. All other children must have a ticket to attend a performance.

These are available for students under the age of 25. Relevant ID / proof of age may be requested when booking.

Tickets are available for Preview performances for each production in the Blyth Festival theatre season. Please note that these performances are for the cast and crew to “iron out” any technical or artistic elements. Therefore performances may not run smoothly, with possible stops, restarts and technical adjustments. Performers may also “mark” their lines or songs, and props and costumes may not be complete. That’s exactly why Preview performances are so exciting!

Latecomers will be admitted at the discretion of the House Manager. There is no guarantee that latecomers will be seated. To avoid disappointment, arrive at least 20-30 minutes prior to curtain. No refunds will be issued to latecomers who are not seated.

Tickets can be purchased online through the secure ticketing portal tickets.blythfestival.com

When you book online or in person, you will be issued a receipt. Please note that your receipt is not a ticket. You will need to pick up your tickets at the Box Office or Check In Booth.

If you book by phone, we can email you a confirmation of your tickets upon request. Again, please note that this confirmation email is not a ticket. You will still need to collect your tickets on the day of performance as detailed above.

Concerts and other special performances, outside the Blyth Festival theatre season, are usually organized and produced by outside companies who rent Memorial Hall. Tickets for any such events should be purchased directly from Blyth Festival Box Office.  Keep an eye on our social media for upcoming special events.

TICKET PAYMENTS

There is an $6 non-refundable handling fee on all orders.

Blyth Festival Box Office accepts payment over the phone by credit card or in person by credit card, cheque, cash and debit. Payment when booking online can be made using your credit card.

The Box Office accepts payment for tickets by the use of personal or company cheque for telephone and mail orders. Cheques should be made payable to Blyth Festival.

If you order your tickets by telephone and want to make your payment by cheque, unpaid tickets will be held up to 7 days while waiting for arrival of your cheque. Tickets will be confirmed as soon as your cheque has been deposited in the bank; otherwise they will be released.

If you cannot attend and wish to return/cancel your tickets in advance, a refund can be processed for the price of the tickets booked for that date (minus the $6 non-refundable handling fee).

To arrange a refund, you must contact the Box Office by email or phone within one week of the performance date. After that point, you may only exchange your tickets for another performance date/time (subject to availability) or receive a credit.

If you cannot attend on the day, you should contact the Box Office by email or phone up to three hours before the originally scheduled performance time. You can then exchange your ticket for another performance time, or receive a credit for the price of the tickets

In the unusual event of a performance being cancelled by Blyth Festival, a credit for the price of the tickets booked for that date will be issued to your account.

If you hold tickets for a cancelled performance, you have three options:

  1. Receive a refund (minus the $6 non-refundable handling fee)

OR

  1. Turn your ticket purchase into a tax-receiptable donation to the Blyth Festival

OR

  1. If seating is available, exchange your tickets for another performance, by contacting the box office the next business day.

Please note: all refunds must be processed onto the method of payment associated with the original order.

Please do not attend if you feel unwell.

Latecomers will be admitted at the discretion of the House Manager, and with no guarantee that they will be seated. No refunds will be issued to latecomers who are not seated.

AUDIENCE HEALTH AND SAFETY

We know that masking is one way we can continue to care for each other as a community. Our long term planning is dedicated to keeping our performers, volunteers, staff, and audiences as safe as possible throughout the summer. We are also particularly cognizant of members of our community who are immunocompromised and at greater risk. However, in line with current regulations, no social distancing is required at either Memorial Hall or the Harvest Stage.  While masking is not required at the Harvest Stage or Memorial Hall, we welcome patrons to wear a mask if they choose to do so.

In the event of significant rainfall, or extreme weather, Harvest Stage performances may be moved indoors to Memorial Hall. All ticket holders will be contacted and directed to Memorial Hall. In this case, seating will be by general admission.

In extremely rare cases where it’s determined that it would be unsafe for audiences to travel to or from the venue (for example a tornado warning) the performance will be cancelled. All ticket holders will be contacted to let them know we’ve had to cancel.

We will do our best to accommodate audience members at a future performance, otherwise tickets can either be donated or refunded. This policy is for the safety of artists, staff, and audiences, both during the performance and on their journeys to and from the venue.

In 2021 and 2022, we scheduled matinee performances outside at the Harvest Stage. Unfortunately, due to the summer temperatures, these performances were extremely difficult on our audiences, actors, and staff. So, for everyone’s health and safety, in 2024 matinee performances will only take place indoors at 2pm at the (air conditioned) Memorial Hall.

The Harvest Stage is a permanent, open-air, outdoor venue. There is sun protection for the audience in the form of a canopy-like structure that provides shade. At times it can still be hot and humid under the canopy, and it can get quite chilly when the sun goes down, particularly as we get later into August.

We recommend dressing for the weather, bringing a water bottle, and a sweater or blanket. We also recommend sturdy shoes as there will be gravel to walk on.

In the event of significant rainfall, or extreme weather, performances may be moved indoors to Memorial Hall. All ticket holders will be contacted and directed to Memorial Hall. In this case, seating will be by general admission.

Click for more information on the Harvest Stage.

At this time, in accordance with Government of Ontario guidelines, proof of vaccination is not required to attend performances.

Blyth Festival has developed a comprehensive COVID-19 Safety Plan for rehearsal and presentation of our theatre events. This plan continues to evolve as we learn more about the state of the virus, with the goal of ensuring the safety and comfort of our staff, artists and audiences.

This plan includes:

Box Office

  • Refunds available up to 1 week before the performance
  • Credit is available if you cancel 3 hours before the performance

Protective Measures

  • Hand sanitizer stations available on site
  • Opportunity to attend performances indoors OR outdoors
  • Staff and volunteers will continue to wear masks at Blyth Festival

ACCESSIBILITY

Hearing Assist Devices are available at both the Harvest Stage and Memorial Hall. Please ask Box Office or Front of House staff and one will be provided.

All performers at the Harvest Stage will be using microphones.

To reserve a barrier free seat, please advise Box Office staff at the time of ordering.  Accessible parking at the Harvest Stage is limited and can be reserved through the Box Office.

Memorial Hall includes four (4) designated barrier free spaces. Please note that these spaces are not seats, they are spaces for wheelchairs.

There are additional seats that can be converted to space for wheelchair users, and 14 seats that can have the arm rests lifted to allow transfer access to the seat.

Memorial Hall has a lift that allows barrier free access to the Orchestra Level. The rows of the Orchestra are on a raked floor, so while the aisles do not have any stairs they are sloped. The lift also can take patrons to the Balcony level, however there are a couple of stairs to reach the balcony entrance door and the rows are on three (stepped) tiers.

If you or one of your party require a barrier free wheelchair seat, or other accessible seating accommodation, please advise Box Office staff when ordering tickets.

The four parking spaces directly in front of Memorial Hall must be kept clear as a Fire Lane in case of emergencies. However, before the show, this lane can be used to drop off members of your party who need it.

More details on Memorial here. (link)

The main parking area for the Harvest Stage is located at the Blyth Arena parking lot. The address is 377 Gypsy Lane. There is an approximately 400m (10-15 minute) walk, on a well-packed gravel road, from the parking lot to the Harvest Stage. This walk is mostly flat until it slopes into the ‘bowl’ that houses the stage area. Please allow 10-15 minutes for leisurely travel from the parking lot to the stage.

For ticket holders with limited mobility, there are 8 barrier free parking spots, and 2 limited mobility parking spots at the Harvest Stage site, close to the stage.  There is also the possibility of dropping off members of your party at the site and then return to parking at the arena.

Please advise Box Office staff of accessibility needs at the time of ticket purchase, as there is only this limited accessible parking available.

The permanent Harvest Stage seating includes barrier free seating locations as well as numerous movable armrests for transfer into a seat. Each tier at the Harvest Stage ends in a gravel ramp. Patrons using wheelchairs, walkers, or other mobility aids should be able to reach all tiers.

The seating area is arranged in a semicircle around the thrust stage. There are tiers, like an amphitheatre. Each tier has a row of seats, not a bench or bleachers. The seats all have backs and arm rests.

Please advise Box Office staff of accessibility needs at the time of ticket purchase, so we can ensure reserved seating if required.

Want to know more?

Please contact the Box Office team who will be happy to help: 1-877-862-5984

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