Ticket & Seating Policies

By purchasing a ticket, you are agreeing to the terms of service and policies of the Blyth Festival, as described below.

Printed Tickets
Tickets are held at Will Call unless otherwise requested. Tickets can be mailed for a $2 fee – to cover the cost of postage and the envelope.
Tickets are printed on the day of the performance and are held for pick-up. Memorial Hall’s Box Office is in the main Memorial Hall building – 431 Queen St.
Harvest Stage tickets can be picked up at the Check In Booths at the Arena Parking Lot – 377 Gypsy Lane. 

Lost Tickets
If you do choose to have your tickets mailed and you misplace them, please call the Box Office: 1-877-862-5984. The Box Office will re-print your tickets and hold them at Will Call. 

Mask Policy
At this time (December 2022), it is still too early to know what the state of COVID-19 will be in Ontario 6 months from now.
We anticipate that all Festival staff and volunteers will continue to wear masks.  Decisions about audience mask requirements will be made closer to the summer season.
We know that masking is one way we can continue to care for each other as a community.  So our long term planning is dedicated to keeping our performers, volunteers, staff, and audiences as safe as possible throughout the summer. We are also particularly cognizant of members of our community who are immunocompromised and at greater risk. 

Children’s Tickets
Babes in arms will not be admitted into a performance at the Harvest Stage or Memorial Hall during the summer season. All other children must have a ticket to enter the site. Please note: the nature of Blyth Festival summer programming is primarily for mature audiences. Please ask for further information at the Box Office when choosing to bring young children.

Hearing Assist Devices
Hearing Assist Devices are available at both the Harvest Stage and Memorial Hall.  Please ask Box Office or Front of House staff and one will be provided.

All performers at the Harvest Stage will be using microphones.

Latecomers
Latecomers will be admitted at the discretion of the House Manager. There is no guarantee that latecomers will be seated. To avoid disappointment, arrive at least 20-30 minutes prior to curtain. No refunds will be issued to latecomers who are not seated.

Payment Policies
Blyth Festival Box Office accepts payment over the phone by credit card or in person by credit card, cheque, cash and debit.

Cheques
The Box Office accepts payment for tickets by the use of personal or company cheque for telephone and mail orders. If the patron places a telephone order and wants to make payment by cheque, unpaid tickets will be held up to 7 days while waiting for arrival of the cheque. Tickets will be confirmed as soon as the cheque has been deposited in the bank – otherwise they will be released.

Wheelchair Reservations
To reserve a barrier free seat, please advise Box Office staff at the time of ordering.  Accessible parking at the Harvest Stage is limited and can be reserved through the Box Office.

Internet Reservations
The theatre has a web portal, tickets.blythfestival.com that currently allows patrons to purchase tickets online.

Weather
In the event of significant rainfall, or extreme weather, Harvest Stage performances may be moved indoors to Memorial Hall. All ticket holders will be contacted and directed to Memorial Hall. In this case, seating will be by general admission. 

In extremely rare cases where it’s determined that it would be unsafe for audiences to travel to or from the venue (for example a tornado warning) the performance will be cancelled. All ticket holders will be contacted to let them know we’ve had to cancel. We will do our best to accommodate audience members at a future performance, otherwise tickets can either be donated or refunded. This policy is for the safety of artists, staff, and audiences, both during the performance and on their journeys to and from the venue.

Refunds/Exchanges
In the event a performance is cancelled, a credit for the price of the ticket(s) booked for that date will be issued to your account. You will have the option of a refund (minus the $6 non-refundable handling fee), turning the ticket purchase into a tax-receiptable donation to the Blyth Festival or, if seating is available, an exchange for another performance, by contacting the box office the next business day.

Please note: all refunds must be processed onto the method of payment associated with the original order.
In the event you must cancel your ticket(s), a refund can be processed for the price of the ticket(s) booked for that date (minus the $6 non-refundable handling fee). To arrange a refund, you must contact the Box Office by email or phone within one week of the performance date. After that point, you may exchange your ticket(s) for another performance date/time or receive a credit.
Up to three hours before the originally scheduled performance time, you may contact the Box Office by email or phone to exchange your ticket for another performance time or receive a credit for the price of the ticket(s).